Privacy Policy

Last Updated: 11/11/2025

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, phone number, and email address.

When you browse our Website, we also automatically receive your computer’s Internet Protocol (IP) address, browser type, device information, and other technical details that help us understand your browser and operating system.

Email Marketing (if applicable):

With your explicit permission, we may send you emails or messages about new products, updates, promotions, wellness content, and other information related to Srijitam.

SECTION 2 – CONSENT

How do you give consent?

When you provide personal information to complete a transaction—such as placing an order, verifying a payment, arranging delivery, or requesting a return/replacement—we assume that you consent to our collecting and using it for that specific purpose only.

For secondary purposes, such as marketing or newsletters, we will either:

ask you directly for your explicit consent, OR
provide you with an option to decline.

How do you withdraw your consent?

If after opting in, you wish to withdraw your consent for us to contact you, or for our continued collection, use, or disclosure of your information, you may do so at any time by contacting:

support@srijitam.in
or by writing to our registered office in Gurugram, Haryana.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law, such as in response to a court order, government notice, or legal request.

We may also disclose your information if you violate our Terms & Conditions or engage in fraudulent activity.

SECTION 4 – PAYMENT

We use a secure third-party payment gateway to process online payments.

Neither we nor our payment gateway store your full payment card information on our servers.
Your payment data is encrypted and processed in accordance with PCI-DSS (Payment Card Industry Data Security Standards).
Payment details are used only to complete your purchase and are not stored after the transaction is completed.

By completing a transaction, you authorize our payment processing partners to handle your data as necessary to complete payment and prevent fraud.

If you wish to know more about how third-party payment processors handle your data, we encourage you to review the privacy policies available on their official websites.

SECTION 5 – THIRD-PARTY SERVICES

We may share your information with third-party service providers who assist us in providing our services, including:

Payment gateways
Shipping & logistics partners
Customer support systems
Marketing and communication tools

These providers collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.

Some third-party processors may operate in jurisdictions outside India. If you proceed with a transaction involving such services, your information may become subject to the laws of that jurisdiction.

Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms & Conditions.

Links to Other Websites

When you click on external links from our store, they may redirect you to third-party sites.

We are not responsible for their privacy practices and recommend that you review their privacy policies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry-standard practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

This includes:

SSL encryption
Secure servers
Access controls
Regular audits

However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

SECTION 7 – COOKIES

We use cookies to maintain your user session and improve site functionality.

These cookies:

Do not personally identify you
Help us understand user preferences
Assist in improving user experience

You may disable cookies in your browser, but some features of the Website may not function properly.

SECTION 8 – AGE OF CONSENT

By using this Website, you represent that you are at least 18 years old (age of majority in India), or that you are the parent/guardian giving consent for your minor dependents to use the Website.

We do not knowingly collect data from individuals under 18 without parental consent.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes will take effect immediately upon posting on the Website.

If we make significant changes, we will notify you on this page so you are aware of:

What information we collect
How we use it
Under what circumstances we disclose it

If Srijitam is acquired or merged with another company, your information may be transferred to the new owners to continue providing services and selling products.

CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: support@srijitam.in

Address: E-2156, 3rd Floor, Sector-2, Palam Vihar, Gurugram, Haryana, India (122017)